Help

Frequently asked questions and answers.

Get help using Recycled Bride’s tools and features here. Find answers to our most frequently asked questions below. For questions about buying and selling, use the Buying Help and Selling Help links on the left.

General FAQ

About Recycled Bride
Signing Up & Signing In
Account Info
Site Features
Feedback
Report Abuse
Contact Recycled Bride

General FAQ

About Recycled Bride
What is Recycled Bride?

Recycled Bride is a listing service that connects buyers and sellers of all things wedding-related. We also publish the RB blog, an informal place to discuss relationships, weddings, marriage, friendship, and more.

Who uses Recycled Bride?

Anybody who wants to find a great deal on wedding items, or who has wedding items to sell. Brides shop Recycled Bride for great discounts, and newlyweds sell their wedding stuff here, but we also get bridesmaids, grooms, moms, and even wedding guests looking for great deals on gifts. Recycled Bride is also for professional wedding vendors who sell heavily discounted products.

Who started Recycled Bride?

Our founder, Tracy DiNunzio, started Recycled Bride in 2008. Read more about Tracy.

Where can I learn more about Recycled Bride?

Learn more about Recycled Bride on the About page, or take a tour of the site in How it Works. Explore our FAQs on buying, selling, and general site etiquette here in the help section; navigate them by using the links on the left.

Can I receive e-mails from Recycled Bride to keep me up-to-date?

Yes! Sign up for the Recycled Bride e-newsletter in your Account. You can also sign up to receive e-mail alerts whenever items that you’re interested in are listed. Just set your alerts preferences in your Account, and we’ll send alerts right to your inbox. You’ll be the first to know when the items you want are listed.

How many items can I sell on Recycled Bride?

As many as you'd like! Your first listing is free. If you want to list up to 6 items, you'll need a Recycled Bride Plus account for $9.95/month. If you're a wedding vendor, you can sell unlimited items and get your own custom shop with Recycled Bride PRO for $19.95/month.

I’m a vendor with multiple products to sell. Can I use Recycled Bride?

Yes, but free ads are for individual sellers only. You'll have to become a Recycled Bride PRO to list unlimited items and get multiple other seller benefits.
Learn more about Recycled Bride PRO »

How is Recycled Bride different from other listing services, like Ebay or Craigslist?

Ebay charges listing fees, but Recycled Bride is free. On Craigslist, your ads only reach a local audience, and they expire after seven days. Recycled Bride has users all over the world, and your ads remain active for at least a year

But the main advantage of selling on Recycled Bride is that your ads will be seen by tons of buyers who are specifically interested in wedding shopping. We advertise to and create content for brides, so that they’ll come here first when they’re looking for preowned wedding items.

What makes Recycled Bride an eco-friendly business?

$72 billion dollars is spent on approximately 2.5 million weddings in the United States each year. A lot of that money is spent on one-time-use items like wedding dresses and decorations. By recycling wedding goods, we reduce the demand for new items, saving the resources and energy it takes to manufacture them. In addition to providing a space for wedding recycling, Recycled Bride donates a portion of our proceeds to Global Green USA.

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Signing Up & Signing In
Is Recycled Bride really free to use?

Yes. You can buy or sell on Recycled Bride, and we don't charge any fees or commissions. You'll only be charged if you want to list more than one item.

Plus-and-pro-chart

How do I get started?

It's easy. Take a moment to sign up for a free account. Our sign-up form is quick and easy. Once you have an account, you can sign in buy and sell items, store your Favorites, and set up new item e-mail alerts.

What’s my username?

Your username is the e-mail address you used when you created your account.

Why do I have to answer the questions on your sign-in form?

In order to create an account, you must tell us your first and last name, your e-mail address, and details about your location. Everything else is optional. When you answer the optional questions, you help us get to know you better. We use your answers to improve Recycled Bride to better serve you. Read our Privacy Policy to learn more about how we keep your data safe.

Why do you need to know my location?

Recycled Bride asks for your location so that we can customize the site search to benefit you. If you’re a buyer, your location information helps us find items near you. If you’re a seller, your location information will help buyers find you.

I can’t remember my password!

Don’t worry, use this form to recover a lost password.

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Account Info
How do I change my password?

Just go to your Account and click on Password. You’ll have to enter your old password in order to create a new one. If you don’t remember your old password, you can recover it.

Can I change the e-mail address associated with my Recycled Bride account?

Yes. Go to Your Account and click on Personal Information. From there you can change your e-mail address, your location, and any other personal information that you wish to update.

How do I remove my e-mail address from the Recycled Bride mailing list?

You can remove your e-mail address from the mailing list, or change or stop your alerts, from within your Account.

How do I delete my account?

You can delete your account by signing in and navigating to the Account section. In the Personal Information section, at the bottom of the page, click the Delete Account button. Once you delete your account, all of your settings, e-mail alerts, and favorites will be removed from our system.

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Site Features
How do I search for an item?

There are several ways to search for items on Recycled Bride.

  • From any page on the site, you can enter a keyword into the Search field in the upper right-hand side.
  • Choose any of the item categories listed on the left-hand side of the homepage, like Wedding Dresses or Shoes. Use the drop-down menus at the top of the listings pages to refine the category listings.
  • Use our Advanced Search tool to search for items by keyword, color, style, price range, designer and location.
What are e-mail alerts?

E-mail alerts notify you whenever a new item that you’re looking for has been posted on Recycled Bride. You can set e-mail alert preferences from your account. Go to E-mail Alerts, and choose the designers and colors that you want to be notified about. We’ll send an e-mail directly to your inbox, so you’ll be the first to know whenever these items are listed.

What are favorites?

Favorites are a selection of your favorite Recycled Bride items, which you choose and store in your account. Your favorites are like your own personal closet for the Recycled Bride listings that you want to share with friends or come back to later.

How do I add a favorite?

To add an item to your favorites, navigate to the Tools on the right-hand side of your chosen item’s detail page, and click the heart icon that says “Add to Favorites”.

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Feedback
I bought/sold an item on Recycled Bride. Can I share my story?

We’d love to hear your Recycled Bride success story. Please use this form to share it with us. We may choose to feature your story on the site or on the RB Blog. (Recycled Bride will never share or publish your story without first contacting you to obtain your permission.)

I know about/make/sell a product or service that Recycled Bride members would be interested in. How do I advertise it on the site?

Use this form to contact our advertising department. We serve regional and national ad campaigns for businesses large and small.

I have an idea, product or service that RB blog readers would be interested in. How do I get Tracy to write about it?

Use this form to contact Tracy about new ideas, products and services. The RB blog occasionally reports on exceptional new ideas, products and services, but does not accept advertising dollars in exchange for blog coverage.

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Report Abuse

Where can I learn more about the rules of Recycled Bride?

Read Recycled Bride’s Terms of Service for rules about buying, selling and general user conduct.

Where can I report a violation of the rules?

If you spot any activity on Recycled Bride that violates our Terms of Service, please let us know.

What if I see an ad for something that shouldn’t be sold on Recycled Bride?

Members can use Recycled Bride to sell anything wedding-related, including gift items. If you see a listing for something that isn’t wedding-related, look for the link that says Report this Listing, found on the right-hand side of every item page. Our staff will review the ad to determine whether it should be removed.

What if I’m contacted by a scammer or otherwise fraudulent buyer or seller?

Recycled Bride assumes no liability for scams or fraud associated with our site. Though scams and fraud are very rare, we do actively police our site for suspicous activity. Please help us to maintain a safe environment by using this form to report scammers.

What happens if someone breaks the rules?

We investigate all reports of fraud and rule-breaking, and take site abuse seriously. Members who violate our Terms of Service are banned from Recycled Bride, and their accounts and ads are deleted.

Contact Recycled Bride

How can I contact Recycled Bride?

Use this contact form to send us an e-mail. You can contact any of our departments directly using the drop-down menu at the top of the form.

Still Need Help?

If we didn’t answer your question here, please contact us and we’ll do our best to help you.

Privacy Policy
Terms of Use

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